Refund Policy

At NOVABIT, clear and fair procedures are followed to maintain customer confidence. This policy outlines the refund guidelines applicable to products and services offered through our online platform.

Eligibility for Refunds

Refund requests may be considered for eligible items when the return is initiated within the allowed return timeframe and the product remains unused, undamaged, and in its original packaging. Items that are used or modified may not qualify for refunds.

Refund Processing Time

Once approved, the refund will be processed within 7 to 10 business days using the same payment method used during purchase. The exact duration may vary depending on the bank or payment service provider.

Non-Refundable Situations

Refunds are not provided for customized products, items damaged due to improper usage, or requests submitted after the permitted return period. Any partial refund decision remains subject to company evaluation and final approval.

Refund Support Contact

Email: novabit98610@gmail.com
Phone: +91 83379 09296
Address:
Flat No F-105, Express Zone Mall,
Western Express Highway,
Goregaon East, Mumbai – 400063, India